Combine and Save
Use our Contact Management software to synchronize with your student information system and employee database so you can send announcements and newsletters to parents and staff, saving the cost of printing and postage. Use the online forms and file library to get parental permission and to sign-up for events and activities at your school, reducing the time delay of getting feedback. And with all your communications choose into which languages you want to translate your message automatically and on which channels – including email, text, web and social media to send it out
Include our Volunteer Management software to recruit and track your volunteers. Screen volunteers real-time as they register and track both volunteers and visitors as they sign-in through your campus kiosks. Add our Partner Management software and bring your local businesses on-board and keep track of their financial and time contributions to your schools. Only with Relatrix can you bring a powerful set of communications tools to work with your school volunteers.
Reduce software administration costs with our hosted software services. No software to install means no software to update or patch and no database to backup. We take care of all that for you. Additionally, you save by having a single administration console where you control all community engagement functions across your district.
Expand as Needed
Start with your district communications or community engagement department, and when you’re ready empower your schools with their own version of the same Contact, Volunteer or Partner management functionality. Schools can configure their interface to look like their school website and contain the information preferences such as grade levels, classroom, PTA and more, which are specific to their campus.
Begin with only the modules you need to meet your immediate community engagement objectives. Then add new features or products as you wish to expand your communications and engagement functionality. It’s easy to switch on a new module at your central office, an individual school, or across your entire district at one time.
Expand to other departments in your district. Help the security, career and technical education, or any other department reach their stakeholders by using your Contact Management software and the registered users in your database.
Define roles and permissions for those departments or create separate interfaces so they can manage their own online communications. Whether they want to send announcements, track volunteers and visitors or engage with business partners they can use the same tools as the rest of your district.
Connect with Ease
With our Online Community Portal your parents do not have to fill out forms and submit them to their school. They simply go to your school or district website to signup. Administrators can sign-in online, as well, making it possible to get your Communications tasks done from work, home or anywhere.
Let users not only update their contact details through your website, but allow them to choose which schools or locations they’re interested in and the specific information they want to receive. Users have a single profile that is used by your schools and the district.
Do away with data duplication and make life easier for your community and your staff. One of the biggest challenges in terms of both cost and ease-of-use is keeping data from different systems up-to-date. With our Online Community Portal platform you operate with the same data and user list for your schools, communications and other departments in your district.
How We Host Our Software
Relatrix is a Software as a Service (SaaS) company. There is no software installation required on your premises or computer servers. Each customer has their own website and database. Our computing infrastructure is based on industry leading Amazon Web Services with a combination of virtual and dedicated servers.
AWS gives us flexibility to quickly and efficiently expand both our computing a storage resources when new customers join our community or existing customers have new computing needs while using our community engagement solutions.
Security Is Our Top Priority
We take the responsibility of securing your data seriously. We maintain strict and limited access to our production environment to avoid accidental or intentional disruption of service.
All external connections to our hosting servers are encrypted using the latest versions of SSL to avoid confidential data from being stolen. Security patches to our servers are applied with each monthly update of our software.
We maintain firewalls, virus detection and internal monitoring on our servers to avoid intrusion and alert our system team to any out-of-bounds behavior detected on our servers. Nightly backups of your data are made so we can recover your site and database quickly should there be any server failures, site administrator errors or other unforeseen issues that could lead to data loss.
We also have external, third party services that monitor our service availability and alert our systems and support teams if there is any drop in accessibility. With AWS’ infrastructure robustness and stability we are able to maintain a 99.9% up-time on our servers, outside of scheduled maintenance.