Who Are You?

PrincipalSchool Principal

On campus it’s critical that you have an easy and reliable way to communicate with all your different audiences, whether they are parents, staff, volunteers or community members.  At the same time you’re continually pressed to do more with less.  Relatrix provides you with cost-effective, e-communications services with our Online Contact Center software.  With our hosted, EZCommunicator system you can -

  • Alert parents about lockdowns or other incidents at your school using email, voice or text messaging,
  • Save money on print costs by publishing an e-newsletter and keeping a searchable archive of previous editions,
  • Send notices by grade level to remind parents about upcoming test schedules,
  • Remind your staff about upcoming meetings or staff development activities with a quick text to their mobile phone,
  • Get permission for student participation in special activities using our online surveys and forms,
  • Post activities on your own web calendar and send reminders of scheduled events or cancellations,
  • Engage volunteers and business partners by sending them email or voice messages about your campus volunteer opportunities,
  • Create and manage any number of special interest groups like PTA or Booster Club and let your parents and community sign-up through your website,
  • Send daily attendance notices or periodic alerts about academic performance

When your school district uses our Enterprise version your parents automatically appear in your user list from day-one when you go live with your Online Contact Center.  But you can modify or add to your user list whenever you have more data than is available through your student information system.

Communications DirectorCommunications Director

Public relations and communications are challenging in K12 schools today and parents, staff and local communities want information quickly and conveniently on a wide range of topics.  They also want to engage in two-way communications, like they do in so many other social contexts.  To meet the challenges you face EZCommunicator enables you to -

  • Contact parents by email, voice and text within minutes of your superintendent closing or delaying school,
  • Inform your parents of bus delays or accidents quickly, targeting just affected families,
  • Let parents and your community sign-up for your eNewsletter and announcements through your website.  Track subscribers, eNewsletter delivery and which hyperlinks they click,
  • Expand your social media followers by posting notices and newsletters to your Facebook and Twitter site at the same time you publish them by email,
  • Respond to inbound emails, without any slipping through the cracks, and reuse your answers as FAQs on your website, to reduce phone calls and make it easier for your community to get up-to-date information,
  • Alert  department heads, principals, school board members and assistant principals ahead of news stories breaking in the local media,
  • Find out what your community thinks about initiatives and programs inside your school system with online surveys and polls,
  • Empower other departments like special education or Title 1 to reach their audiences with the same online tools used by your team

With our Online Contact Center you can meet the two biggest communication challenges school PR professionals face today.  First, you can target your audience and reach them through the widest range of eCommunications channels with the click of a button.  Second, you can empower others in your central office or schools to effectively communicate with their audiences, bringing communications to a whole new level in your district.

IT DirectorIT Director

Managing the infrastructure and applications needed in a school system today is a daunting task.  You have to handle the systems in place, keep them secure, and plan how to meet the growing needs for services from students, teachers, administrators, external agencies and the public.  Relatrix can help.   Our integrated software environment addresses your many eCommunications needs.  With our Online Contact Center solutions you will –

  • Save on hardware purchases because all servers and network infrastructure is hosted in our secure datacenter
  • Receive software upgrades and patches, provided semi-annually as part of your service agreement
  • Reduce training costs with an easy to use, web-based suite of eCommunications modules that your administrators can access from anywhere
  • Keep your staff up-to-date on how best to use your Online Contact Center through open training webinars
  • Reduce data administration with a single, district-wide database that can be automatically updated from your internal systems,
  • Launch the Online Contact Center with a seamless import from your database or have users register themselves
  • Start using the software application once users are loaded, no delay to implement

With our Online Contact Center you can easily transition your eCommunications

Superintendent

Consistent communication between the district and your school community affirms the district’s transparency.   Sharing  information and strategic plans for the future keep your parents, staff members and school partners relaying the  message you want to express.  Identifying the channels to share this information can be overwhelming.  EZCommunicator provides that platform with choices on the multiple delivery channels to share.

  • Reach parents quickly when schools close or security incidents occur
  • Remind parents, school partners and staff members how important their support is to the success of your system,
  • Get the details out on the hard decisions that have to be made during difficult times,
  • Celebrate student, staff and volunteer achievements easily and quickly with your school community,
  • Expand your database as the district enrollment increases,
  • Synergize departmental and school communications so that one message reaches many audiences at once,

With our Online Contact Center your district maintains its cutting edge.   Schools and departments utilize technology to communicate what the students are accomplishing and how they plan to continue these high achieving honors.  This type of eCommunications sustain a strong level of support from community members, parents and school partners.

Board MemberSchool Board Member

Positive attention to public issues increases with effective communications.  With our Online Contact Center solutions you can reassure your community that the administration is aware of pending issues, has a plan to address concerns, and will keep all parties informed with up-to-date information as it becomes available.    To keep this open communication a priority, our software services will -

  • Build the reputation of your school system as responsive to parents concerns,
  • Make sure your school community understands what your plans are for the bond money they voted on,
  • Maintain open communication with voters throughout a referendum extending your message and facts about the campaign,
  • Offer you the opportunity to send one message to the media, parents, business partners and school community members

With your Online Contact Center solutions your district will develop an informed public who knows what is going on in all your schools.  That in turn will ensure continued support whether looking forward to growth-related initiatives like bond elections or tough-minded decisions like school closings.