role

Roles

 The Roles Module is used to define the permissions of an administrative role so you can limit the modules and functions that other administrators have when the login to the admin console.  In addition it is where you assign an existing user or users to an existing role.

NOTE:  A user must already be in your user list and registered to the interface before you can assign them to a role.

Administrators and End Users both login to the site through the same login page.  However, Administrators, because they have been assigned a role, will see an Administration link on their EZCommunicator navigation menu once their user name and password have been authenticated.

NOTE: Roles do not apply to End Users, only Administrators. 

Roles – Assign Users

Users can be assigned to any administrative roles already defined for your interface. 

Step 1: Select the role to which you want to assign one or more user. 

Step 2: Then using the list of available users on the left, check the box next to their name and add them to the users assigned to the selected role.  When finished selecting and adding all the users for this role, then click the SAVE button to assure that the role assignments are saved to the database.

You can assign as many people to a single role that you want.  You can also assign users to multiple roles and EZCommunicator will keep track of their combined permissions.

Roles – Define Role

The first step to using roles is to define a role.  This is done by choosing the Roles -> Define Roles function.  This function allows you to create or edit an existing Admin Role by selecting the Modules, Functions and Specialized Features assigned to that role.

Modules and related functions directly affect what controls are available on the administrative control panel while Specialized Features do not directly relate to the Admin Navigation menu.  Instead, they are functions such as Knowledgebase Responder that apply to administrative functionality.

Once a role has been created any registered user in the system can be assigned to that role by using the Roles ->Assign Users function.  Any number of users can be assigned to a role, and an individual user can be assigned to multiple roles.  The roles an Administrator has been assigned will appear above the Admin navigation menu when they access the Admin Interface.