interface

Interfaces

Interfaces allow you to create an online contact center for any school in your district.  The school interface administrator(s) can have the same modules and function in their interface as you do at the district with the following exceptions -

1. School interface administrators cannot create other interfaces and cannot switch between different interfaces.

2. While you will view and manage users registered to your district interface and all school interfaces, school interface administrators can only view users registered to their interface.  Users can choose to change their registered interface through the ‘My Account’ section, or you can change their registered school at the district.

Note: Using the Schools Module you can allow users to select a relationship with any of your schools (e.g. – Relatrix Elementary [Parent] ).  If a user chooses a relationship with a school(s) that has an associated interface the user will be able to view and subscribe to groups from that/those groups.

[ This module is active only for EZCommunicator/Enterprise customer sites ]

Interfaces – Add

A school interface lets you empower your campuses with the same online communication functions used at the district.  To create a new interface you must first have the school you’re creating the interface for registered in the schools module.  If you are going to assign a school Interface Administrator that individual(s) must be a registered user in your database.  To create a new school interface go to Interfaces > Add, then follow the below steps:

Step 1: Choose a name for the Interface

On the add interface pages assign a name to the interface.  This name will appear on your interface module list of interfaces.  It will also appear on the My Account page so users can distinguish between different groups from different interfaces.

Step 2: Select the School

Choose the school that you are creating the interface for.

Step 3: Configure with Spanish

Click this checkbox if you would like to configure with Spanish.

Step 4: Enable Social Media

Click this checkbox if you would like to enable social media.

Step 5: Type a Mailbox for the new interface.

This is the email account on the EZCommunicator email server from which all of your email messages for this new interface will be sent.  Make this mailbox a unique and meaningful name for this interface.

For example, an Elementary school called Washington might have a mailbox called Washington_Elem@ezcommunicator.com.  This mailbox is also processed for bounced emails, so the interface administrator can track and fix bad email addresses.

Step 6: Input a Display Name for your interface Mailbox.

This will be the name displayed in your users inbox as who the email is from.

Step 7: Type a Reply To address.

By default this will be the Mailbox you setup for this interface.  However, if you want users to be able to reply to a different email account you can input that address in this field.

Note: If you wish to test your email configuration (not required), type in your email in the “Test to:” box and click Test email configuration.

Step 8: Select your Interface Administrator(s).

Use the alphabetically listing to find and select (click the checkbox) interface administrators from the user list of your district interface.  You can select as many administrators as you wish.  Click Add.  They will automatically be assigned to the new interface, once it is successfully created.

Step 9: Create your Interface.

Scroll to the bottom of the page and click ADD/UPDATE to create your new interface.

Interfaces – List

The list function will let you list all of the interfaces you have created for your enterprise site.  From this list you can -

• Edit the details of any interface; or
• Delete any school interface.

See Interfaces > Add, which gives a description of each feature you can edit here.

Note: You cannot delete your district interface.

Interfaces – Select

The Select Interface function allows you to switch to the administrative console  for another interface; giving you access to a full control panel with options that with only affect the interface you are accessing at the time.

Click the star icon to switch to that interface.

Click Continue

Note: Only users with Enterprise Administrator permission can switch between interfaces.  School administrators (INT_Admin) cannot.

interface

How To Create A New Interface

An interface lets you empower your schools or departments with the same online communication functions used at the central office.  To create a new interface you must first have the school or location you’re creating the interface for registered in the Schools Module.

Note: If you are going to assign a school Interface Administrator that individual(s) must be a registered user in your database.  The administrator’s record will be updated so they are registered to the new interface you are creating.

To create a new interface go to Interfaces > Add, then follow the below steps -

Step 1: Choose a name for the Interface

On the add interface pages assign a name to the interface.  This name will appear on your interface module list of interfaces.  It will also appear on the My Account page so users can distinguish between different groups from different interfaces.

Step 2: Select the Location

Choose the school or location that you are creating the interface for.  This location must already exist in your Schools Module.

Step 3: Configure with Spanish

Click this checkbox if you would like to configure with Spanish.  You will need to create your own Spanish version for each End User Interface (EUI) page via the Configuration module.

Step 4: Enable Social Media

Click this checkbox if you would like to enable social media on this new interface.  You will need to setup social media posting in the Configuration module of the new interface after it has been created.

Step 5: Type a Mailbox for the new interface.

This is the email account on the EZCommunicator email server from which all of your email messages for this new interface will be sent.  Make this mailbox a unique and meaningful name for this interface.

For example, an Elementary school called Washington might have a mailbox called Washington_Elem@ezcommunicator.com.  This mailbox is also processed for bounced emails, so the interface administrator can track and fix bad email addresses.

Step 6: Input a Display Name for your interface Mailbox

This will be the name displayed in your users’ in-box as who the email is from.

Step 7: Type a Reply To address

By default this will be the Mailbox you setup for this interface.  However, if you want users to be able to reply to a different email account you can input that address in this field.

Note: If you wish to test your email configuration (not required), type in your email in the “Test to:” box and click Test email configuration.

Step 8: Select your Interface Administrator(s)

 

Use the alphabetically listing to find and select (click the checkbox) interface administrators from the user list of your district interface.  You can select as many administrators as you wish.  Click Add.  They will automatically be assigned to the new interface, once it is successfully created.

 

Step 9: Create your Interface

 

Scroll to the bottom of the page and click ADD/UPDATE to create your new interface.