City or County

Local governments face many of the same challenges as school systems.  You need to be effective at communicating what you’ve done for your citizens and what you’re planning to do in the future.  This often means you need to communicate a wide range of topics from water and sewer or road services to economic development issues.  With our Online Contact Center solutions you are able to –

• Keep your voters informed about important council debates or decisions and encourage them to become more involved in the dialog.
• Send alerts by email, voice or text about service interruptions like broken water mains and let them know when they’re fixed
• Gather feedback on where tax dollars should be spent with online surveys and polls
• Answer questions coming in from your website and reuse those responses as part of a searchable database of FAQs on your website
• Post events on your calendar send email announcements and add them your Twitter page with the click of a button
• Improve your city or county perception as open and responsive, thus attracting more businesses, workers and taxpayers to your locality

Online communications is a growing expectation of voters and taxpayers and they interact more with other organizations and individuals through the Internet.  With Relatrix Online Contact Center solutions your local government can meet the growing demand for similar communication services at an affordable cost.